Overview

Cookie Policy

Cookie Policy

PT Divistant Teknologi Indonesia (trading as "Divistant")


Last Updated: February 24, 2026


1. Introduction


This Cookie Policy explains how PT Divistant Teknologi Indonesia ("Divistant", "we", "us", or "our") uses cookies and similar tracking technologies on our website (divistant.com and its subdomains) and online platforms. This policy should be read alongside our Privacy Policy, which provides further details on how we process your personal data.


2. What Are Cookies


Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to website owners. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies").


Similar technologies include:

  1. Web Beacons / Pixels: Small transparent images embedded in web pages or emails to track user behavior
  2. Local Storage: Browser-based storage that persists data on your device
  3. Session Storage: Temporary browser storage that is cleared when the browser tab is closed


When we refer to "cookies" in this policy, we include all of these similar technologies.


3. How We Use Cookies


We use cookies for the following general purposes:

  1. To ensure our website functions properly and securely
  2. To remember your preferences and settings
  3. To understand how visitors interact with our website
  4. To improve our website and services based on usage data
  5. To provide relevant content and communications


4. Types of Cookies We Use


a. Strictly Necessary Cookies

These cookies are essential for the operation of our website. They enable core functionalities such as page navigation, secure areas access, and session management. Without these cookies, the website cannot function properly. These cookies do not require your consent.


b. Performance / Analytics Cookies

These cookies collect information about how you use our website, such as which pages you visit most often, time spent on pages, and any error messages you encounter. This data is aggregated and anonymized to help us improve our website's performance and user experience. We use services like Google Analytics for this purpose.


c. Functionality Cookies

These cookies allow our website to remember choices you make (such as language, region, or display preferences) and provide enhanced, personalized features. They may also be used to remember changes you have made to customizable elements of the website.


d. Targeting / Marketing Cookies

These cookies may be used to deliver content and advertisements more relevant to your interests. They may also be used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. These cookies are set with your consent.


5. Cookie Table


Below is a representative list of cookies used on our website:


Strictly Necessary Cookies

Cookie NameProviderPurposeDuration
sidDivistantSession identification for authenticated usersSession
system_userDivistantIdentifies logged-in system usersSession
csrf_tokenDivistantCross-Site Request Forgery protectionSession
user_idDivistantUser identification for session management3 months


Performance / Analytics Cookies

Cookie NameProviderPurposeDuration
_gaGoogle AnalyticsDistinguishes unique users by assigning a randomly generated number2 years
_ga_*Google AnalyticsUsed by GA4 to persist session state2 years
_gidGoogle AnalyticsDistinguishes users for analytics purposes24 hours
_gatGoogle AnalyticsThrottles request rate to limit data collection on high-traffic sites1 minute


Functionality Cookies

Cookie NameProviderPurposeDuration
preferred_languageDivistantStores user's language preference1 year
theme_preferenceDivistantStores user's theme/display preference1 year


This list is representative and may be updated as our website evolves. We will keep this policy current to reflect any changes.


6. Third-Party Cookies


Some cookies on our website are set by third-party services that appear on our pages. We use the following third-party services that may set cookies:

  1. Google Analytics: For website usage analytics and performance monitoring. Google's privacy policy: policies.google.com/privacy
  2. Google Tag Manager: For managing and deploying marketing tags. Subject to Google's privacy policy.


We do not control the cookies set by third parties. Please refer to the respective third-party privacy policies for more information about their data practices.


7. How to Manage and Delete Cookies


You can control and manage cookies through your browser settings. Most browsers allow you to:

  1. View what cookies are stored and delete them individually
  2. Block third-party cookies
  3. Block all cookies
  4. Delete all cookies when you close your browser


Here are links to cookie management instructions for popular browsers:

  1. Google Chrome: support.google.com/chrome/answer/95647
  2. Mozilla Firefox: support.mozilla.org/kb/cookies
  3. Apple Safari: support.apple.com/guide/safari/manage-cookies
  4. Microsoft Edge: support.microsoft.com/microsoft-edge/delete-cookies


To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.


8. Do Not Track (DNT) Signals


Some browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites you visit, indicating that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals.


Divistant respects your privacy preferences. If your browser sends a DNT signal, we will treat it as an opt-out of non-essential cookies and analytics tracking on our website.


9. Consent Management


When you first visit our website, you will be presented with a cookie consent banner that allows you to:

  1. Accept All Cookies: Enable all categories of cookies
  2. Reject Non-Essential Cookies: Only allow strictly necessary cookies
  3. Customize Preferences: Choose which categories of cookies to enable or disable


You can change your cookie preferences at any time by accessing the cookie settings on our website. Strictly necessary cookies cannot be disabled as they are required for the basic functioning of our website.


Your consent preferences are stored in a cookie on your device so that we can remember your choices on subsequent visits. If you clear your cookies, you will be asked to provide your consent again.


10. Impact of Disabling Cookies


If you choose to disable or reject certain cookies, please be aware that:

  1. Some features and functionality of our website may not work as intended
  2. Your preferences and settings may not be saved between visits
  3. You may not be able to access certain areas of the website that require authentication
  4. Your browsing experience may be less personalized


Disabling strictly necessary cookies may prevent you from using our website entirely.


11. Cookies and GDPR / UU PDP


Our use of cookies complies with:

  1. GDPR (EU): We obtain consent before setting non-essential cookies for EU/EEA visitors, in accordance with Article 5(3) of the ePrivacy Directive and GDPR requirements. For more details, see our GDPR Compliance Documentation.
  2. UU PDP (Indonesia): We adhere to Indonesia's Personal Data Protection Law (UU No. 27/2022) regarding the collection and processing of personal data through cookies. For more details, see our UU PDP Compliance page.


12. Changes to This Cookie Policy


We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable laws. We will post the updated policy on our website and update the "Last Updated" date. We encourage you to review this policy periodically.


13. Contact Information


If you have any questions about this Cookie Policy or our use of cookies, please contact us:

  1. General Inquiries: divistant.com/contacts
  2. Data Protection Officer: divistant.com/contacts
  3. Company: PT Divistant Teknologi Indonesia, Jakarta, Indonesia